6/17/2023 0 Comments Laptop screen lights![]() ![]() If you run the powercfg /a command you will see Standby(S3) is not available, so the system does not do the old form of sleep. ![]() If you were to hit the power button again during this startup, you may actually shutting the system down. If the system is already in hibernation, you will see the spinning dots if you hold the power button for about a second. If you want to test, let the display turn off and wait 30 seconds and hit the space bar. I am not using one of the 8th generation processor models, so there may be some differences.Īre you using a customized image for your systems? Making changes such as the OP suggests will change the designed configuration of the Modern Standby system and might cause other problems. If you hold the power button for about 1 second, they will turn on and the system should come out of hibernation with the spinning dots or the screen activate if in low power mode. The keyboard lights are probably enabled to show "signs of life". If you have it in a 2-in-1 configuration, you should be able to use the Pen or the power button. If the system is in low power mode (display off but not hibernating), you can tap the spacebar to get it back. There are settings to turn off the display and when to go into hibernation. The 9365 is not a normal laptop in the way it works for low power mode and hibernation. Tell me, what's the registry setting change you mentioned? I'd really like to get it sleeping normally. My solution for the time being has been to just set the power management to hibernate when I close the lid. My 9365 is still getting "stuck" when I try to wake it up. The file hosting has expired, but I downloaded the components you mentioned and installed them. If you would prefer to not use the package I prepared, which is understandable, feel free to go out and download those packages from Dell's website or track them down in other ways. The last file in there is a text document that shows how to edit the registry to make sure a power setting is disabled. The final installer is an update to the BIOS to version 2.2.0 One fix is an update to the Intel chip set drivers to version 5.8086Īnother is an update to the Intel Thermal Framework to version 0.6436Īnother is an update to the Bluetooth/wireless to version 20.70.1 Here is a link to a zip file for the 5 fixes that I found worked. I couldn't find a solution anywhere for this, so I did my own investigation on the computers and found a set of solutions that work. This costed my users quite a bit of time. They would do this anywhere from 1 to 10+ times until it would eventually boot normally. The temporary fix was to just keep holding the power button until the keyboard went dark then pressing it again to turn it back on. When they press the power button the laptop keyboard lights up, but the screen remains blank. They have had problems turning them on from sleep or even a completely powered off state. I have a few users that use the Dell model. Press the N key to enter LCD-integrated self-test mode when you see the message Do you see the color bars? Yes/No.This is a solution post rather than a problem post.The preboot computer assessment runs a series of tests on the computer.Use the arrow keys on the keyboard and select Diagnostics, and press the Enter key.Turn on the computer and tap the F12 key several times until the One Time Boot Menu appears.Carefully inspect the screen for abnormalities.The screen changes colors to black, white, red, green, and blue.Continue to hold the D key until you see the entire screen change colors. Press and hold the D key and turn on the computer to enter the LCD built-in self-test (BIST) mode.Ensure that the LCD screen is clean (no dust particles are on the surface of the screen).Disconnect any devices that are connected to the computer, and connect the AC Adapter (charger).When you notice screen abnormalities like flickering, distortion, clarity issues, fuzzy or blurry images, horizontal or vertical lines, color fade, running a diagnostic test on the LCD helps identify if the issue is with the LCD panel. Dell laptops have integrated diagnostic tools that can determine if the screen abnormality is an inherent problem with the LCD screen of the Dell laptop or with the video card (GPU) and computer settings. ![]()
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